If you feel you have suffered an injury as a result of medical treatment the first thing to do is to contact the treating hospital or GP's surgery. There is a complaints system in operation for all hospitals and GP surgeries. Dentists and other healthcare professionals are also likely to operate their own complaints system. One of our specialist solicitors will be able to give you advice on making a complaint under this system.
Your complaint will be investigated by the hospital or GP and you should receive an explanation as to what they feel happened to you. You may also get an apology. If you need monetary compensation however this is unlikely to be provided.
If your complaint is upheld or it is denied and you wish to take matters further our specialist team will help you take the next step towards your goal. It may be that the next appropriate step to consider is litigation - making a legal claim.
In our experience one of the first things you will want to know is whether you have a potentially successful claim. One of our experienced solicitors will be able to give you an initial view as to whether we feel your claim could succeed. If we think you might have a claim we will advise you what it will take to win your claim and secure compensation.
You are entitled to copies of your GP and hospital records. It would help us judge your claim's chances of success if you can show these documents to us when we first meet.
To obtain copies of your medical records all you have to do is write to your GP or treating hospital to request them. You may be charged a fee of up to £50. If in doubt, please contact us and one of our experienced solicitors will assist you.
Email our clinical negligence team.
Exeter Office: Southernhay West. Broadwalk House, Exeter, Devon EX1 1UA Tel: 01392 207020, Fax: 01392 207018, Email: enquiries@tozers.co.uk