Testimonials

This is what some of our clients in this sector say about us....

"Dartington Housing Association has been using Tozers Employment Advice Services for a number of years now. For a small business like ours, with high numbers of staff, this service has proved invaluable. Tozers understand us as a customer and understand our business, which makes for a good relationship. The service provided is comprehensive and the advice and support is easy to follow. You know that when you ring with a problem, good, timely help is at hand. Do not wait for a problem to occur, get covered now!"

Steve Prime, Chief Executive MCMI FCIH

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"We have been delighted with your service and are happy to say so! The Employment Advice Service is invaluable - not only do we receive a swift response but guidance is always given in a friendly, helpful and comprehensible way."

Tina, CFEP UK Surveys

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"We find that Tozers deliver excellent advise in a helpful, easily accessible way. The team are friendly and approachable and nothing is too much trouble."

Lesley Hargreaves, Administrator, Plymouth Christian Centre

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• "The employment team have always responded in a quick and efficient manner to take on board our views regarding staffing matters
• The advise we have received has been easy to understand and proactive
• We have found it extremely useful to be able to utilise email when checking out employment related queries
• The employment seminars/ workshops are very informative and a great opportunity to catch up with the team
• The newsletter and updates are a further reminder and source of current information"

Nicola Bellman, Personnel Officer, Colebrook Housing Society Ltd

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"We have used Tozers for employment law advice for three years and are very pleased with the service. Advice, policy and procedure drafting and newsflashes are all provided on time and in ordinary, everyday language which employees can understand. The e-mail service which we use to get a quick response to an unexpected problem is much appreciated."

Rosalyn Booton, Head of Personnel, Magna Housing Group

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We have been working with Jason for a few months now and have found the service from Tozers to be excellent.

Jasonis extremely approachable and easy going and speaks in plain language which is a bonus! All in all, we are extremely happy with Tozers and have found the other partners to be extremely helpful in Jason's absence.

Jane Pulley, Tenancy Manager, Coastline Housing Ltd

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“We recently retendered our legal services and chose Tozers as our main source of legal advice.  We were attracted to the flexible terms they offered, in particular their fixed fee arrangement for the Housing Management and Employment advice. To date we have been happy with the speed and level of the advice they have provided.”

Miles Sellick, Housing Manager, North Devon Homes Ltd

 

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"We have used Tozers' housing management advice service for the last two years. We made the service available to our front line housing staff to help develop their skills and confidence. The opportunity to talk through issues and receive clear advice without the jargon has been invaluable. There is always someone at the end of the phone with questions answered the same day. Overall well informed, very quick and excellent value for money."

 

Suzanne Brown, Head of Housing, Teign Housing

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 “He’s got some great training, but best of all he talks in a simple straight manner that both myself and my staff can understand.”

Jane Edmonds, Assistant Director of Futures at Knightstone, on Jason Hobday, when recommending him to Angela Gascoigne, the Managing Director at  Somer Community Housing Trust.

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“Jason (Hobday)is currently working with us one day a month for six months. The arrangement has been made so that Tozers and Yarlington get a working knowledge of each other prior to Yarlington’s review of solicitor services in 2011.

Jason has excellent training skills confirmed by the very positive feedback from staff after sessions on Abandonment, Assignment and Succession and Managing different Occupancy agreements.  During his next visits he will be running sessions on mental health and ASB, Bankruptcy, IVA’s and debt recovery and small claims.

He gives very practical advice on other legal matters in a ‘plain English’ style.  He is happy to be contacted at other times outside of our agreed six days to give help where he can.  He has been particularly helpful with a query we have with witness statements used by our debt team.

Generally we have been impressed by his willingness to help and his pragmatic approach to issues.”

Angela Hoskin of Yarlington Housing Group

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In the case of Yarlington Housing Group, 100% of the attendees rated the courses as very good (the top rating) or good (the second rating). A small selection of the comments given by delegates is given below:

"It was all very relevant and useful. I've learnt a lot."

"Excellent, very informative and easy to listen to."

"Very good presenter."

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"Jason Hobday provided an excellent service."

Mr David Bull of Bristol Community Housing Foundation

 

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“Joe explains things in a way that is easy to understand. I was able to gain a good understanding of different tenancies, assignment and succession.”

Barbara Bottomley of Teign Housing

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"Sarah was absolutely first class, very protective, especially with the follow up advice. I took some risks but she made me very much aware of them."

Mr E