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Posted 16 February 2016
by Paul Kelly

Are you aware of the Online Dispute Resolution Platform?

On 15 February 2016 the European Union launched the Online Dispute Resolution Platform.

The Platform provides an online dispute resolution procedure which is an alternative to going to court for consumers who have a complaint about goods or services they have bought.

All park owners who sell goods, services or digital content online to consumers must now provide on their website a link to the ODR website address and their own email address.

If you have any queries regarding the Online Dispute Resolution Platform or if you are interested in subscribing to our Parklaw service contact the Parks Team by telephone on 01392 207020 or email


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About the author

Paul Kelly

Partner and Solicitor

Paul is the managing partner of the firm