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IT Support Technician 

Central - IT

 

Hours

Full time

Contract

Permanent

Team

Central - IT

Location

Exeter, Devon

Deadline

30th June 2021

 

 

Tozers LLP is a leading firm of solicitors with offices in Exeter, Teignmouth and Newton Abbot.  With 26 partners and over 140 staff we offer an extensive legal service to businesses and individuals both locally and nationally. 

 

What you’ll be doing

Working in our IT Team, you will be providing first line technical support, dealing with helpdesk tickets and troubleshooting issues. You will also assist with the roll out of new hardware and software, provide end user IT training and other tasks to help ensure the firm’s IT systems run smoothly.

 

What we’re looking for

Are you knowledgeable about IT and have the communication skills and enthusiasm to pass that on?

We’re looking for someone who can work as part of a team and also tackle challenges independently.

Previous experience in an IT Support role would be desirable, preferably in the legal sector.

 

What you’ll have

The work of the IT Team is fast paced and often time sensitive so you will need to be able to prioritise your tasks and work efficiently and with accuracy at all times. You will also be methodical and be able to identify and troubleshoot problems.

Communication skills are key to this role and it’s important you will be able to speak to people on a level they will understand to help them with IT problems.

You will ideally have at least one qualification in IT at A Level (or equiv.) or higher such as:

  • A Level IT or Computing
  • BTEC Level 3 Diploma in IT, Computing or Technical Support
  • BTEC HND or HNC Diploma in IT/Computing
  • Degree level or higher

And some experience with any of the following:

  • Microsoft Active Directory and Group Policy
  • Microsoft Windows 10
  • Microsoft Office 365
  • Windows Server 2012/2016/2019
  • Microsoft Exchange Online
  • Microsoft Skype for Business/Teams

 

What we have

We believe that our people are our most important asset, and are committed to supporting our teams, cultivating a healthy culture of challenge and expectation with support and care. We invest in our teams and our infrastructure to ensure that we attract and retain talented staff, and are committed to giving all colleagues the opportunity to reach their full potential, with a real focus on training and development.

Our values; high quality work, healthy growth and happy teams are at the heart of everything we do. Find out more about our vision and values, commitment to colleague wellbeing, and colleague benefits below.

Our emplyee benefits     Our vision and values

Our commitment to colleague wellbeing

 

How to apply

To apply for this position please complete the application form on the button below.

Apply here