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Posted 29 April 2016
by Paul Kelly

Consumer Rights Act 2015 – Unfair Terms Guidance

Static caravans overlook the sea. Mobile home and holiday parks

It has been several months since the Consumer Rights Act 2015 (“the Act”) came into force reforming and consolidating consumer legislation. One of the Act’s main provisions is  the requirement for all contractual terms to be fair.

A failure to comply with this requirement could have a significant consequences for a Park Owner, of both holiday and residential parks. It is therefore important that you understand how the Act applies to any contract you enter with a customer for the sale of goods or services.

In order to assist Park owners, the Competition and Markets Authority (“the CMA”) have published short, ‘at a glance’, guides covering topics such as ‘Common Myths About Contract Terms’ and ‘Changing the Terms of a Contract (Variation Clauses)’.

The individual guides may be found at and

If you have any queries regarding Consumer Rights or if you are interested in subscribing to our Parklaw service, contact the Parks Team by telephone on 01392 207020 or email



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About the author

Paul Kelly

Partner and Solicitor

Paul is the managing partner of the firm