In response to the increasing challenge of Coronavirus and in light of rapidly evolving advice, Tozers has taken steps to ensure that we continue to provide you with our usual client service whilst also maintaining the safety of our clients and colleagues. Please see our full update here.

Complete the form below to ask us a question or make an enquiry. We’ll get back to you via phone or email as soon as possible.



I am involved in a dispute, are the courts still operational?


We have a new Protocol for the conduct of court hearings during the Coronavirus Pandemic, which will apply until further notice to all proceedings in the County Court, High Court and Court of Appeal (Civil Division), including the Business and Property Courts. The clear intention is that as many hearings as possible will take place remotely, although a small minority of hearings may have to be done in a court room.


What if a remote hearing isn’t possible?

If a remote hearing is not possible the case will need to be adjourned. However the courts have made it clear that hearings will go ahead, unless there are exceptional circumstances or both parties prefer to adjourn.


How will a remote hearing be arranged?

The court will contact the parties in good time before the hearing date about how the remote proceedings will be conducted. It will be decided whether they will be video or audio proceedings and the software that will be used. The main options being BT MeetMe, Skype for Business, Zoom, court video link, BT conference call or an ordinary telephone call. The court will record the hearing, but the parties will not be allowed to do so without the permission of the Judge.

The parties’ representatives are expected to be proactive in relation to remote hearings. They should try to agree the hearing method, time estimate, and how the documentation will be made available electronically. In some cases the court will arrange a short telephone hearing some days or weeks in advance of the main hearing to deal with any outstanding procedural or practical issues.


After the changes to lockdown on 10 May 2020, will court hearings now go ahead in person?

No, the situation has not changed and the courts continue to prefer remote hearings wherever possible.


How can Tozers help?

If your case is listed for a hearing we will discuss with you firstly whether you are happy for the hearing to take place remotely by telephone, video link etc, and secondly what remote communication method would be best. Many hearings take place without the court hearing from any witnesses, which we are already used to dealing with by telephone, and arrangements can be made for you to attend such hearings by conference call. Where witness evidence is to be called, the procedures are more complicated, and we will discuss this in detail with you in plenty of time.

If you have any questions about court hearings or dispute resolution during the Coronavirus Pandemic please contact our Disputes Resolution Team, or visit their hub page.

Contact the team


Last updated on 12/05/2020