Latest insights from our experts
How are you being paid? – The rules on payment surcharges
In order to make customer payment in a park business quick, easy and widely accessible, park owners can provide customers with a variety of payment options such as debit or credit cards, PayPal and maybe even Apple Pay.
For certain payment methods the park owner may be subject to a processing charge which they may pass on to the customer.
However there are restrictions on the charge a park owner can levy on a customer for processing their payment. The Consumer Rights (Payment Surcharges) Regulations 2012 provide that park owners must not charge more than the charge paid by the park owner to process the payment.
If you have any questions regarding the Consumer Rights (Payment Surcharges) Regulations 2012 or if you are interested in subscribing to our parklaw service contact the parks team by telephone on 01392 207020 or email firstname.lastname@example.org