Consumer Regulation

Consumer Regulation

Businesses which sell to consumers (private individuals as opposed to other businesses) face ever closer regulation.

Failure to comply with the Consumer Rights Act 2015 can result in contracts being unenforceable and action by the Trading Standards Authority. So it is crucial to get your terms of business right when dealing with a consumer.

Our FREE Website Legal Audit includes a review of online terms and will suggest what action you may need to take.

IP – Traders’ Guide to the Consumer Rights Act 2015

We Advise On:

  • selling online to consumers, including cancellation rights, deposits and refunds
  • preparing terms and conditions of sale – online and in store/on site
  • responding to complaints and court action by consumers
  • removing fake or malicious online reviews
  • unfair terms

What clients say

I used Tozers for purchasing an accountancy practice. Communication was superb.

Mr Alex Romain

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Alternatively you can call us on 01392 207020.


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