A grievance can be any concern, problem or complaint that an employee raises with the employer.
Dealing with a grievance effectively may avert potential Tribunal claims. Even less serious grievances can lead to ill-feeling and loss of efficiency within a team, so it is an important process for employers to ensure they are getting right.
Most grievances are covered by the Acas Code of Practice on grievance procedures. Failure to adhere to the Code could result in the Tribunal increasing the employee’s compensation by up to 25%.
We Advise On:
- drafting grievance procedures
- applying the Acas Code of Practice
- dealing with tricky grievance situations, including where disciplinary action is being taken or where there are cross-grievances
- grievance meetings and outcomes
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