Susanne is Marketing Executive within the firm and her role is primarily to monitor client satisfaction through various channels such as social media, client surveys and online reviews and create performance reports based on the results. Susanne works closely with the rest of the marketing team and also liaises with senior partners within the firm and external suppliers.
As well as day to day analysis of data, Susanne also prepares the firms’ submissions for legal directories such as the Legal 500 and Chambers & Partners. She also assists with nominations for legal awards and helps maintain the firm’s website.