News & Events

Posted 21 March 2017
by Paul Kelly

Tozers LLP achieves LawNet membership



Devon law firm Tozers LLP has been admitted as a full member of LawNet, the leading law firm network.

The firm says membership will help it to build on its commitment to quality and support its ambitious growth plans.

Tozers has three offices in Exeter, Teignmouth and Newton Abbot, employing more than 140 lawyers and staff and actively recruiting new lawyers. Specialist teams provide legal services to businesses and individuals. The firm has a national reputation for its holiday and residential homes park work and is the legal adviser for the principal trade association for park operators, the British Holiday and Home Parks Association.  The firm also has a growing reputation for work in the housing and transport sectors.  Its clinical and family law team are amongst the local leaders.

All LawNet members must achieve the network’s ISO.9001 quality standard and undergo annual independent auditing to ensure they deliver the highest standards in client care and professional service.  That includes the LawNet Mark of Excellence, for which network members must take part in mystery shopping and online customer surveying, with resulting feedback being used to guide future training and development.

Said managing partner Paul Kelly: “We can see big benefits, for the firm and for our clients, by being part of the national network of LawNet.  It aligns us with other well-regarded firms through a collaborative support group, without sacrificing our independence, and gives us access to a wealth of knowledge, support and purchasing power.

“We’re very proud of our brand and our values, and LawNet’s ethos is a positive reinforcement of those values.  We’re looking forward to working together, sharing ideas and learning from similar firms elsewhere, which will help our business and, in turn, benefit our customers.”

Welcoming the firm, Chris Marston, LawNet’s chief executive said: “Membership is by invitation and firms have to meet stringent entry standards.  Tozers are the sort of firm that we want in the network – they have ambitious plans built on quality work and outstanding client care.  We will be supporting them in realising those ambitions.”

The LawNet network was established in 1989 to enable a collaborative, non-competing national network where independent law firms could access big firm resources and benefit from collective purchasing, shared knowledge, best practice and expertise.  As well as quality and risk management accreditation, the network provides training in legal practice and management skills, marketing support and access to a range of office support services.  It also provides a group professional indemnity insurance scheme for members.

For further information, please contact us on:01392 207020 or email us at: enquiries@tozers.co.uk

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About the author

Paul Kelly

Partner

Paul is the managing partner of the firm