IP Rescue™ – Tackling IP Infringement Reports
Posted on in Intellectual Property
We offer bespoke support for Amazon traders facing Intellectual Property Infringement (‘IP’) Reports. Navigating IP disputes on Amazon can be daunting, especially when your listings are suddenly removed and your income disrupted. At Tozers, we offer a tailored 4-stage service for traders who have been impacted by Infringement Reports, helping you respond swiftly and strategically to protect your business.
Amazon’s automated enforcement system means that even a single report – whether accurate or not – can result in listings being taken down, accounts suspended, or reputational damage. For traders, this can mean lost revenue, damaged customer relationships, and uncertainty about how to respond.
We understand the urgency of these matters, and our IP Rescue™ service will help you take action. Our team has experience resolving IP disputes on the Amazon platform, including:
- Challenging unjustified infringement claims and restoring listings.
- Negotiating with rights holders to reach swift, commercial resolutions.
- Advising on preventative steps to reduce future risk.
We don’t just offer legal advice; we offer practical solutions. Whether you’re a sole trader or an established brand, we’ll work with you to understand your business, assess the impact, and act quickly to get you back on track.
If you’ve received an IP Infringement Report and need help, get in touch with our team. We’ll guide you through your options and help you respond with confidence.
Introducing ‘IP Rescue™’ – Rapid, practical support for traders facing IP Infringement Reports on Amazon
When your Amazon listings are removed due to an IP complaint, every hour counts. IP Rescue™ is a bespoke, fixed-fee service from Tozers designed to help traders respond quickly, protect their business, and get back to selling.
4-stage service
We combine legal expertise in IP with practical experience resolving Amazon disputes. Our service includes:
- Preliminary fact-finding call. This is a no-obligation call without charge to you. We will understand the situation and explain how we can help, as well as provide details of the cost of any work.
- Early case review & strategic advice note. We will help demystify the legal landscape and empower you with the law.
- Correspondence to the other party. Subject to our advice note, we’ll draft a professional, legally grounded response to Amazon or the complainant, aimed at restoring your listings and protecting your account.
- Risk reduction strategy. If the issue escalates or repeats, we’re here to support you with further action, including settlement discussions or formal legal steps if needed.
You can read about how this service works in practice with this client matter, which was resolved within 5 weeks.
Why does your service not include challenging the infringement report?
We do not challenge infringement reports directly because Amazon’s system limits your options. Instead, we focus on the most effective route: securing a retraction or demonstrating authorised use. This approach protects your account and gets you back online faster.
We’ll assess the infringement report, explain your options, and help you decide the best course of action. It is tempting to challenge the notice immediately, but Amazon only gives you the following options:
- A letter of authorisation or a licence agreement from the brand owner demonstrating that you have a legal right to use the content they say is infringing; or
- A retraction from the rights owner to be sent to Amazon directly. This essentially means that the onus is on you to reach out to the rights owner and ask them to retract the report.
The options to respond above are restrictive. If your listing has been reported, you may ask the question, Why would the brand owner willingly retract the report?
Sensitivity to budget constraints, ensuring transparency and value at every stage
We know that legal costs can be a concern, and we work closely with our clients to ensure our support remains proportionate, transparent, and aligned with their priorities.
What you can expect from Tozers
- Tailored advice on your options – both practical and legal.
- ‘Big picture’ thinking. Bigger picture thinking to protect your business and reduce future risk.
- Strategic oversight, clear timelines, and proactive communication. This means you will benefit from a structured, transparent, and bespoke resolution journey, minimising stress, costs, and uncertainty.
- Plain English guidance designed for Amazon sellers, not just lawyers.
- Fixed fees are agreed in advance to ensure you have control over the costs.
Why Tozers?
We will guide you through every step, keeping things on track and aligned with your goals. That’s why we’re rated as a top firm for client satisfaction and ranked within the top 10 firms out of 11,400 law firms across the UK on ReviewSolicitors.
Get in touch to find out how IP Rescue™ can help you stay online and in control on Amazon.
Ready to protect your Amazon business? Contact us today