Employment for Charities and Social Enterprises Archives

International Day of Persons With Disabilities 2025: Standing With Clients and the Charities That Support Them

3 December 2025

Recent cases

ICO Fine Waived After Serious Data Breach Following Cyberattack

Following an extensive data breach, our client faced a £180,000 fine by the ICO and reputational harm. Following a detailed analysis of the circumstances, Jessica swiftly challenged the penalty notice, highlighting factual errors and mitigating factors. The ICO responded by waiving the fine in its entirety.

Swift Response to Data Breach Claim

Jessica responded to an urgent claim for £40,000 for six allegations of infringement of data rights against a client in the affordable housing sector. After reviewing extensive documentation she was able, in a robust response, to clearly set out why she considered there was no legal basis for the allegations. The Claimant chose not to pursue the matter further.

ICO Complaint Resolved Without Enforcement Action

Jessica responded to an urgent ICO complaint involving a client’s delayed Subject Access request (SAR) response. After reviewing extensive documents, she submitted detailed representations which cited significant mitigating factors and improvement steps. The ICO accepted our explanation and closed the case with no further action.

Successful Result for Data Breach Client

Acted on behalf of a client who was issued with a notice of intent for over £180,000 as a result of a data breach. We sent written representations that were successful, resulting in the investigation being dropped and the fine waived in its entirety.

Injunction Secured Against Ex-Employee for Covenant Breach and Data Misuse

Injunction claim against an outgoing recruitment agency employee for breach of restrictive covenants and mis-use of confidential information.

What our clients say

“The team at Tozers is incredibly responsive and we really feel like we're part of one team. On a day-to-day basis we work as if the team were in-house but with all the benefits of a wider practice with specialists on hand should we need them.”

Employment team testimonial, Legal 500

"A great heart felt thanks for all your patience and assistance in this matter. I couldn't see myself being able to resolve the situation without you."

Anonymous

"Knowledgeable, responsive, and guided us through every step with clarity and confidence… providing practical advice and securing a positive outcome. Tozers turned a complex process into a smooth experience. We’re grateful for their professional and dedicated approach!"

Anonymous

"I needed sound advice on tenancy problems urgently. All I can say is I found her to be professional, extremely knowledgeable, very efficient... She communicated & explained everything in plain English which was like a breath of fresh air. I would undoubtedly recommend her. She was a pleasure to deal with."

Liz

"Jessica was wonderful, quick to reply and extremely thorough."

Sara

"Could not recommend Mai highly enough having supported me at short notice with a settlement agreement case. Service was professional, personable and represented good value for money."

Nicholas

"We have used Jill and her team to support us with several disputes in the last 15 years. Every dispute has resulted in a positive outcome for us and impact on our business has been minimal. I cannot rate highly enough."

Ben

"I can’t speak highly enough of the service I received, they made a stressful time a lot easier to deal with, Jo Parry was always at hand when I had a question I needed answered. I wouldn’t hesitate in recommending them to anyone."

Maggie Weston

"I'd never used a lawyer for anything before working with Stephen. He's very helpful, responsive and effective in representing his clients - to ensure they get the best deal. Would recommend him to anyone."

"Martin acted for us in a dispute with Devon county Council regarding care Home fees. He was great, friendly and approachable, and was able to recommend the appropriate council when needed. Always contactable either phone or email. I would not hesitate to recommend him to others."

David Vernon

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