Complete the form below to ask us a question or make an enquiry. We’ll get back to you via phone or email as soon as possible.


Request a 'Traffic light’ legal check

Thank you for taking the time to read the guidance note on cancellations and refunds. If you've found this useful you may wish to arrange a legal check of your terms and conditions, a service that we offer at a fixed fee.


Let us help you

To arrange for your documents to be reviewed by one of our expert park lawyers, please click the button below and attach the documents you would like us to review.

Send my documents for review

How does a traffic light review work?

One of our team will carry out a thorough review of your proposed tems and conditions. If your proposed terms and conditions work you will receive a ‘green light’ meaning no further amendments are needed. However, if you receive either an ‘orange’ or ‘red light’, we recommend that changes should be made to ensure your business is as protected as possible.

What does the review cover?

The review will consider whether your terms and conditions provide the minimum information now required by the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and whether a court would be likely to say that any of the terms are likely to be unfair under the Consumer Rights Act 2015 and therefore unenforceable. We cannot guarantee that your terms are fair as, in the event of a dispute, only a court can rule on that.

If changes are required, we will indicate the points that need to be considered within the fixed fee. If you would like us to work with you on the wording, an additional fee may be needed, subject to the amendments required. 

Get in touch

To speak to someone to about your booking form terms and conditions please get in touch on 01392 207020 or to get started with your review, click the button below to send us an email and attach the relevant documentation.

Send my documents for review





Can we help?

Frequently Asked Questions

You will find answers to some of our most frequently asked questions below. We are confident you'll find the information useful, and if you would like to know more or your question is not covered please contact us.