Tozers' Careers
Join the Tozers team
For all posts we offer a competitive salary, contributory pension scheme, travel loan and child care voucher scheme.
Our success depends very much on the quality of our staff and we are always looking for special people to join our growing practice. So even if none of our current vacancies suit your skills and ambitions we would like to hear from you.
Tozers LLP is an equal opportunities employer and we welcome applications from all members of the community.
Current vacancies
Client Services Manager
Central
- Based at our Exeter office
- Permanent
- Part time position
- Closing date: 21 Oct 2020
The role
Working with our Commercial Director and managing a team of 7 you will be passionate about delivering the highest standards of client care.
You will create and implement appropriate campaigns and client solutions; develop surveys and capture client information; develop effective communication platforms for clients and colleagues; manage a market leading client enquiry and onboarding process to inspire repeat-business from clients; conduct customer service workshops and presentations and participate in active ‘in the moment coaching’ to develop client facing colleagues as well as work with the wider Marketing Team to deliver effective events
About you
You will have gained your marketing experience with a professional services organisation and will also have the theoretical knowledge to underpin your business development ideas. Demonstrating to us that you have the skills to train and guide a team will also be a requirement of this role.
Reporting on the success of your client service and business development initiatives and the performance of the team will be a regular part of this role so your communication skills will be excellent.
Tozers’ values
As a firm we have a clear vision:
To be considered the first-choice regional law firm for people & business in the South West, and national experts in our specialist sectors.
This vision sets out where we want to be as a firm, so we go out of our way to make sure our colleagues understand it and believe in it. It is our guiding light for making important decisions and helps us to all pull in the same direction for the benefit of our clients and colleagues.
Along the journey, there are three things we value above all:
High quality work
Raising the quality of the work and the experience our clients have with us.
Healthy growth
Building relationships, looking for opportunities to work with other teams, pushing into new areas and stretching ourselves and each other.
Happy teams
Rewarding and celebrating success, coming together as a firm, working in new and flexible ways, and making sure everyone feels valued.
Additional information
We aim to take a flexible approach to our working hours and welcome applications from anyone who feels suited to the role but would like to discuss this.
As signatories to the Law Society’s Diversity and Inclusion Charter and the MINDFUL EMPLOYER® initiative Tozers LLP is committed to reflecting the society we serve and is positive about mental health in the workplace.
How to apply
To apply for this role please complete our careers application form.
Client Services Assistant
Central
- Based at our Exeter office
- Permanent
- Full time position
- Closing date: 31 Oct 2020
The role
Working with our Client Service team, you will be passionate about delivering excellent client care as well as efficient administrator who can quickly identify where a client enquiry should be directed. Your telephone skills will be professional and reflect the values of our firm ensuring that every client has the best possible experience from their first point of contact with Tozers.
About you
An excellent communicator, you will enjoy contributing to a team, but you will also be able to work independently. You will be tenacious and resilient, perhaps having gained some skills from a sales background.
Some experience of how a professional services firm works would be an advantage.
Tozers’ values
As a firm we have a clear vision:
To be considered the first-choice regional law firm for people & business in the South West, and national experts in our specialist sectors.
This vision sets out where we want to be as a firm, so we go out of our way to make sure our colleagues understand it and believe in it. It is our guiding light for making important decisions and helps us to all pull in the same direction for the benefit of our clients and colleagues.
Along the journey, there are three things we value above all:
High quality work
Raising the quality of the work and the experience our clients have with us.
Healthy growth
Building relationships, looking for opportunities to work with other teams, pushing into new areas and stretching ourselves and each other.
Happy teams
Rewarding and celebrating success, coming together as a firm, working in new and flexible ways, and making sure everyone feels valued.
Additional information
We aim to take a flexible approach to our working hours and welcome applications from anyone who feels suited to the role but would like to discuss this.
As signatories to the Law Society’s Diversity and Inclusion Charter and the MINDFUL EMPLOYER® initiative Tozers LLP is committed to reflecting the society we serve and is positive about mental health in the workplace.
How to apply
To apply for this role please complete our careers application form.
New Business Receptionist
Central
- Based at our Exeter office
- Permanent
- Part time position
- Closing date: 31 October 2020
The role
Working with our Client Service team, you will process new business enquiries generated from our website including operating the firm’s live-chat software and utilise the firm’s ‘enquiry process’ to triage and signpost to the correct team. You will also generally assist with administrative duties where required i.e. preparation of mail shots, updating of lists, some typing duties, creating new build packs, booking delegates on to events and taxis.
About you
An excellent communicator, you will be passionate about delivering excellent client care as well as efficient administrator who can quickly identify where a client enquiry should be directed. Your telephone skills will be professional and reflect the values of our firm ensuring that every client has the best possible experience from their first point of contact with Tozers.
Some experience of how a professional services firm works would be an advantage.
Tozers’ values
As a firm we have a clear vision:
To be considered the first-choice regional law firm for people & business in the South West, and national experts in our specialist sectors.
This vision sets out where we want to be as a firm, so we go out of our way to make sure our colleagues understand it and believe in it. It is our guiding light for making important decisions and helps us to all pull in the same direction for the benefit of our clients and colleagues.
Along the journey, there are three things we value above all:
High quality work
Raising the quality of the work and the experience our clients have with us.
Healthy growth
Building relationships, looking for opportunities to work with other teams, pushing into new areas and stretching ourselves and each other.
Happy teams
Rewarding and celebrating success, coming together as a firm, working in new and flexible ways, and making sure everyone feels valued.
Additional information
We aim to take a flexible approach to our working hours and welcome applications from anyone who feels suited to the role but would like to discuss this.
As signatories to the Law Society’s Diversity and Inclusion Charter and the MINDFUL EMPLOYER® initiative Tozers LLP is committed to reflecting the society we serve and is positive about mental health in the workplace.
How to apply
To apply for this role please complete our careers application form.
Wealth Management Assistant
- Based at our Teignmouth office
- Permanent
- Full time position
- Closing date: 22 October 2020
The role
Tozers’ growing Wealth Management Team is looking for a Legal Secretary to support them in the management of their busy and varied workloads in Teignmouth.
The successful candidate will provide professional, proactive support to members of the Tozers’ Wealth Management Team, enabling them to remain organised and to work efficiently and effectively.
We pride ourselves on the high levels of client care that we give and anyone joining the Wealth Management Team will have our clients’ needs at the heart of everything they do. You will be confident in communicating with our clients and, under our lawyers’ direction, will be comfortable ensuring that clients have the information they need if our lawyers are engaged elsewhere.
Your standard responsibilities will include opening, closing and archiving client files, audio- and copy-typing, proof reading and updating dictated work, dealing with emailed or telephone client enquires, document production; dealing with requests to retrieve or store documents such as deeds in the strong room and assisting lawyers generally with administrative responsibilities.
About you
You will have previous experience of working as a Legal Secretary; experience within a Private Client or Probate Team would be welcome.
You will be very well organised and will enjoy organising others. You will have a ‘can-do’ attitude and will be happy to adapt to the requirements of the tasks facing you. Ideally you will be able to demonstrate your problem-solving skills and how you have used these in your previous positions.
An ability to work closely with team members and a willingness to work as part of a team with the aim of achieving a common goal would be beneficial.
We are open to candidates from a variety of backgrounds. You may be an experienced Wealth Management Legal Secretary looking for the next challenge or you may be at the start of your career looking to build a challenging and rewarding career
Tozers’ values
As a firm we have a clear vision:
To be considered the first-choice regional law firm for people & business in the South West, and national experts in our specialist sectors.
This vision sets out where we want to be as a firm, so we go out of our way to make sure our colleagues understand it and believe in it. It is our guiding light for making important decisions and helps us to all pull in the same direction for the benefit of our clients and colleagues.
Along the journey, there are three things we value above all:
High quality work
Raising the quality of the work and the experience our clients have with us.
Healthy growth
Building relationships, looking for opportunities to work with other teams, pushing into new areas and stretching ourselves and each other.
Happy teams
Rewarding and celebrating success, coming together as a firm, working in new and flexible ways, and making sure everyone feels valued.
Additional information
We aim to take a flexible approach to our working hours and welcome applications from anyone who feels suited to the role but would like to discuss this.
As signatories to the Law Society’s Diversity and Inclusion Charter and the MINDFUL EMPLOYER® initiative Tozers LLP is committed to reflecting the society we serve and is positive about mental health in the workplace.
How to apply
To apply for this role please complete our careers application form.
