This month the Information Commissioner’s Office (ICO) reprimanded Clyde Valley Housing Association, a registered provider of social housing, for exposing the personal data of 139 people after the launch of a new online customer portal.

You have moved in with your partner who already owns their property and you both decide to complete renovations to your partner’s property at your expense. Unfortunately, things have not worked out and you have separated, and you have moved out.

Stalking is a more aggressive form of harassment, where someone repeatedly behaves in a way that makes you feel distressed, scared or threatened. The stalker will have an obsession with the person they are stalking. This could be an ex-partner, a family member or even a complete stranger.

In the realm of property management, maintaining thorough repair and communication logs is not merely a best practice but a strategic necessity. With an increasing number of disrepair claims being filed against housing providers, meticulous record keeping serves as a powerful defence mechanism.

Erb’s Palsy, also called Brachial Plexus Paralysis, shoulder dystocia or Obstetric Brachial Palsy Injury, is an injury commonly caused to a baby during birth, where the baby’s shoulder becomes stuck after the head has been delivered (shoulder dystocia) and the brachial plexus nerves in the trapped shoulder are stretched and injured.

From the 6th April 2024, employees will be able to make a statutory flexible working request from day 1 (removing the requirement to have at least 26 weeks’ continuous service).

For many years we at Tozers have supported families affected by Hypoxic Ischemic Encephalopathy (HIE). HIE is a type of brain damage which is caused by a lack of oxygen to the brain before or shortly after birth. We assist families to bring a claim for compensation where their child has developed physical and/or cognitive difficulties. 

Neglect is when a caregiver fails to meet a child’s basic physical and psychological needs. Neglect can have severe and lasting consequences, potentially leading to serious harm or even death.

Minimum wage increases come into force from 1st April each year and this year is no exception, with the latest rates being announced in the 2024 Budget. If you have not already done so, now is the time to check you have the appropriate pay adjustments in hand.

The UK government has claimed that the probate service is now in recovery mode after replacing its senior management team following a series of delays and complaints.

At the end of 2023, the Care Quality Commission published reports that highlighted concerns about the safety standards of maternity units across the country.

Complaint handling in the social housing sector has been the focus of significant attention in recent years, particularly in the wake of the Grenfell Tower fire and the tragic death of Awaab Ishak.